Your privacy is our priority. This document clearly explains how zan89 collects, uses, stores, and protects the personal data of all members in Malaysia. Nothing is hidden — everything is stated transparently.
Six pillars of data protection that keep your personal information secure on the zan89 platform at all times.
All data transmitted between your device and zan89 servers is protected with 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia.
Zan89 has never and will never sell, rent or commercialize players' personal data to any third party for marketing or any other commercial purpose.
Zan89 only collects data that is strictly necessary to operate our services, process payments and comply with legal requirements. No excess data is collected.
Access to players' personal data at zan89 is strictly limited to staff who genuinely need it to perform their duties, with continuous monitoring and auditing in place.
Zan89 players have the right to access, correct, transfer, or request deletion of their personal data at any time through zan89 customer support.
Personal data that is no longer needed for service or legal compliance purposes will be deleted or anonymised periodically in accordance with zan89's data retention schedule.
This Privacy Policy is to be read together with Terms and Conditions zan89. By using the zan89 platform, you agree to the privacy policy stated here. Please read this entire document carefully.
Zan89 ("we", "Platform" or "zan89") respects the privacy of every individual who uses our services. This Privacy Policy explains our practices for handling personal data collected when you register, log in and use the zan89 platform.
We are committed to ensuring that every piece of information you share with us is handled responsibly, stored securely, and never misused under any circumstances. Your trust in zan89 is something we never take lightly.
This Policy applies to all users of the zan89 platform, including registered members, casual visitors, mobile app users, and anyone who interacts with any zan89 service across Malaysia.
Zan89 collects your personal data through several methods depending on how you interact with our platform. The following are the categories of data we collect:
This data is collected during the account registration process, KYC verification, and whenever you make changes to your zan89 account profile.
When you make a deposit, withdrawal, or any financial transaction on zan89, we record the transaction details including the amount, payment method, transaction time, and processing status. This data is required to process payments, resolve disputes, and comply with financial reporting requirements.
Zan89 automatically collects technical information when you use our platform, including:
| Data Category | Primary Purpose | Retention Period |
|---|---|---|
| Identity data | KYC verification, account management | Throughout the active account period + 5 years |
| Financial transaction data | Payment processing, financial audits | 7 years (legal compliance) |
| Platform usage data | Service improvement, security | 2 years from the date of recording |
| Support communication data | Complaint resolution, quality training | 3 years from the date of interaction |
The personal data we collect is used solely for legitimate purposes necessary to operate zan89 services efficiently and securely. The purposes are as follows:
Zan89 does not use your data for profiling purposes that could discriminate against you based on personal characteristics. Data use is always within the scope you have consented to or as permitted by law.
Zan89 does not sell or disclose your personal data to third parties except in very limited situations and for legitimate purposes only. Data sharing occurs only in the following cases:
Zan89 works with trusted third-party service providers to handle specific aspects of our platform, including payment processors, game providers, cloud services and customer support platforms. All these providers are bound by strict data protection agreements and are only permitted to use your data for the specified service purposes.
In situations where zan89 is required by law, court order, or direction from a legitimate authority to disclose personal data, we will comply with that obligation. We will endeavour to notify you of such disclosure where permitted by law.
In cases of suspected fraud, illegal activity, or to protect the rights and safety of other players and the zan89 platform, we may need to share certain information with the relevant authorities or industry partners.
zan89 Guarantee: We have never and will never sell your personal data to advertisers, marketing companies, or any party for commercial purposes without your explicit consent.
Zan89 continuously invests in security infrastructure to ensure your personal data is protected at all times. The security measures we implement include:
While we take all reasonable steps to protect your data, no system is completely immune to cyber threats. We encourage you to take your own protective measures as well, such as using a strong and unique password and enabling two-factor authentication (2FA) on your zan89 account.
The zan89 platform uses cookies and similar tracking technologies to enhance the user experience and analyze how our platform is used. There are three types of cookies we use:
These cookies are essential for the zan89 platform to function properly. They maintain your login session, remember your language preferences, and ensure security features run correctly. You cannot disable these cookies without affecting core platform functionality.
Zan89 uses analytics cookies to understand how players interact with our platform — which pages are visited most frequently, how much time is spent, and where players typically encounter difficulties. This information helps us continuously improve the platform.
These cookies store your personal preferences and settings on zan89 so you do not need to reconfigure them each time you log in. For example, language preference, game display size, and sound settings.
You can manage your cookie settings through your web browser settings. However, disabling certain cookies may affect the functionality of some features on the zan89 platform.
As a zan89 platform user, you have the following rights regarding your personal data. To exercise any of these rights, please contact zan89 customer support via live chat within the platform:
You have the right to request a copy of the personal data we hold about you in a readable format.
If your personal data is inaccurate or incomplete, you have the right to request that we correct it.
You may request the deletion of your personal data, subject to data retention obligations required by law.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another platform.
You may object to the processing of your personal data for direct marketing purposes at any time.
In certain circumstances, you may request zan89 to temporarily restrict the processing of your personal data.
We will process data rights requests within 30 business days from the date we receive a complete request. Some requests may take longer depending on their complexity and identity verification requirements.
The zan89 platform is exclusively for individuals aged 18 and above. We do not intentionally collect any personal data from anyone under 18 years of age.
Should zan89 find that personal data has been collected from someone under 18 years of age without proper age verification, the account in question will be closed immediately and all related data will be deleted as soon as possible. We conduct strict age checks during the registration and KYC verification process.
If you believe a minor may have registered an account at zan89, please contact our customer support immediately so we can take the appropriate action.
The zan89 platform may contain links to third-party websites or services. This Privacy Policy applies only to the zan89 platform and does not cover the privacy practices of any third-party website or service.
Zan89 is not responsible for the content, privacy practices or security of third-party websites. We encourage you to read the privacy policy of each website you visit separately before providing any personal information to them.
Zan89 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or technological developments. The date of the most recent update will always be displayed at the top of this document.
For significant changes to how we handle your personal data, zan89 will provide reasonable notice via email or in-platform notification at least 14 days before the changes take effect. This gives you sufficient time to review the changes and make an informed decision.
Continued use of the zan89 platform after a policy change takes effect means you agree to the updated privacy terms. If you disagree, you have the right to close your account and request deletion of your data.
If you have any questions, concerns, or requests regarding this Privacy Policy or how zan89 handles your personal data, please contact us through the following channels:
Our team will endeavor to respond to all privacy-related inquiries within 3 business days. For more complex requests such as data deletion or data transfer, the processing period is up to 30 business days.
zan89 customer support is available 24/7 via live chat within the platform. For more serious privacy-related matters, please include "Privacy Inquiry" in the subject line of your message so it can be routed to the appropriate team more quickly.
Your personal data is protected with bank-grade encryption. Register a zan89 account today and enjoy a safe, fair, and enjoyable gaming experience.
Secure · Trusted · SSL Encryption · 18+ Only